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Frequently Asked Questions

  1. How long do your mattresses and box springs generally last?

    We expect an absolute minimum life span of 10-15 years for all of our products, and they have been known to last in excess of 25 years when properly cared for. Most commonly, our mattresses need to be replaced after about 12-15 years of regular use, and the box springs usually remain strong enough and supportive for a life of 20-25 years.

    The longevity of any mattress depends on the care that goes into maintaining it. We recommend flipping the mattress every 3-4 months in order to consistently break-in the interior structure, and evenly distribute the filling materials. If you ever feel that your Beckley mattress doesn't feel right, simply flip it and you will have a fresh sleep surface; very similar to flipping and fluffing your pillow in the middle of the night.

  2. Do your mattresses develop body impressions in the center, or do they sag as they wear out?

    No, one problem you will not experience with our mattresses are body impressions and/or sagging as they wear out. When our hand-filled mattresses are being made, they rest about 12-14" above the top of the work bench, and are then hand tufted down to 7" thick by design. Using such a large amount of filling materials creates a slight crown on each side (top and bottom) of the mattress, and is what keeps our mattresses from sagging.

    This is what differentiates us from most common and commercially produced mattresses, which use the bare minimum amount of material needed to fill a mattress; most of which will sag in the center after 2-3 years, if not sooner.

  3. Do you offer a written warranty or guarantee for your products?

    No, we are so confident in the level of quality and craftsmanship which we use in production, that we do not believe it is necessary to publish a warranty for our products. We instead stand by our products and are able to repair any damages which may occur here in our New York City factory.

    One important thing to note about all mattress and box spring warranties, most of them have several ways in which the manufacturer/reseller can void said warranty. For example, a written 25-year warranty which covers spring and frame breakage in a box spring and mattress, may not cover sagging or the development of body impressions. Furthermore, if the warranty does in fact cover sagging and body impressions, there is a scale of "normal use" determined by the manufacturer, which absolves them of most liability after a rather short period of time and minimal amount of use.

    If you are purchasing a mattress based upon whether or not it has a written warranty, we beg you to thoroughly read the "fine print", or you may be left in a very difficult, and ultimately expensive situation after a short period of time.

  4. What are the advantages of hand-made bedding?

    As opposed to machine made, large scale, industrially manufactured bedding; every single one of our items is handled by skilled workers that are familiar with the entire process. This allows for a level of quality assurance that goes beyond any kind of industrial spot check.

    Each of our innerspring units and filling ratios are designed for the exact firmness and feel desired. We also use the highest quality hardwoods which are hand picked from a local lumber yard and delivered weekly.

  5. What firmness should I get if I have a bad back?

    Generally, an extra-firm mattress is therapeutic for an injured back as it will give you the strongest support; normally it's "the firmer, the better". Opinions have changed over the years, and certain physicians and chiropractors will recommend specific firmness, so if you have severe back problems, you should consult your medical professional before making a decision. Regardless, we can adapt any of our products to the specific health needs that you have, and make sound recommendations based on our experience.

  6. Which style of mattress do you make the most of?

    Our Bristol line is by far the most commonly produced mattress. It uses the original design and proportion of blended cotton, natural hair, and natural cotton ticking from over 80 years ago; it is truly our signature piece. It is the first recommendation we always make and usually comes as second nature to most of our regular clients.

    As of late, our Lamb's Wool mattress has become just as popular as the Bristol, if not more-so. Lamb's Wool filling offers a slightly softer and more luxurious surface softness than the hair does, which is compareable to many of the softer mattresses currently available on today's market. More specifically, the Lamb's Wool has become very popular amongst our younger generation of client's, who prefer a change from the traditional firm and bouncey hair filling.

  7. Can you fit my bedding into an antique bed frame?

    Yes, we specialize in fitting our custom bedding to antique bed frames, sleigh beds, and any other custom constructed wooden frames.

    Not only does a decorative bed frame beautify your bedroom, it enhances the look of our bedding.

  8. Can you attach my existing headboard to your bedding?

    Absolutely, we can reinforce the head of the box spring with an extra strip of hardwood in order to support the weight of the headboard. Custom on-site drilling of the box-spring according to the location of headboard bolts is worked into the delivery plan here in the New York Metro area.

  9. What options do I have for delivery of my bedding?

    We are affiliated with a fine-art & antique moving company here in the Tri-State Area who is very familiar with our products and deliver. They are very comfortable and familiar with the process of assembling daybeds, headboards, and any other installations.

    We are also able to coordinate shipping outside of the Tri-State Area. We have relationships with several freight companies and cross country white glove service movers that travel regularly throughout the United States, as well as internationally.

Charles H. Beckley Inc. D&D Building 979 Third Avenue, Suite 911, New York, NY 10022